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How to sell to the German Mittelstand: A Blend of Technology and Human Touch

Navigating German Mittelstand sales requires a personalized touch and AI-driven insights. By leveraging AI to prioritize prospects and enhancing human interactions, sales teams can efficiently target high-potential leads, as showcased by our success with Getmomo.

Arne Wolfewicz · Co-Founder & CEO

Published on July 17, 2024

Introduction

Navigating the complex terrain of the German Mittelstand requires a nuanced approach to sales. Let’s explore how we personalize offers effectively without overburdening our sales teams.

The Challenge

The secret in B2B sales lies in strategically allocating resources to the right prospects with compelling offers. Nothing new, in theory. But our discussions with numerous sales leaders reveal a common dilemma: Managing expansive prospect bases with limited or even shrinking personnel, all while ensuring personalized interactions.

This gets even more complex in the fragmented, heterogeneous markets typical of the German Mittelstand. Often, relevant data about these businesses, despite having an online presence, are inaccessible for effective and scalable outreach. This is quite different in the US where the market is big and heterogeneous enough for specialized data providers to do their magic.

The Solution: Intelligent Engagement

Consider a local basketball team sponsor: they're likely more receptive to advertising during a major basketball event. Recognizing such details not only increases engagement chances today but also builds rapport for the future.

To solve this, AI can (and should) play a crucial role here. Today’s language models are able to analyze prospects and prioritize them based on their potential relevance. In contrast, traditional methods like ABC analyses fall short in addressing specific needs or require consistently updated data – which is rarely the case, if ever. AI, especially with recent advancements in language models, scales this process efficiently by understanding a company's activities and crafting personalized communication.

A successful strategy, particularly in the German market and with high tickets, involves an initial, personalized email outreach followed by a phone call if there's no response.

Case study: Choosing whom to call first among 25,000 leads

What we did with Getmomo exemplifies the effectiveness of this approach. Like many companies targeting the German Mittelstand, Getmomo faced challenges with inefficient lead lists in a sector boasting 25,000 firms. We helped them with their lead identification process and further empowered them to engage meaningfully with the most relevant property management firms.

Rather than spending time manually researching a lead list from the top (and hence at random), their team starts their day knowing that the ones they will be contacting are the ones that have been chosen to be the right fit – by our AI. If this sounds like fantasy, we invite you to try it out on your own.

Efficiency Meets Personalization

The key to this approach isn't about bombarding prospects with generic offers, which often leads to disengagement. Instead, it's about tapping into the unique needs and timing of each potential client.

The goal is to segment the audience meticulously, focusing on those most likely to engage, then moving on to the next offer and repeating the process.

Our software aids sales teams in pinpointing leads with a high likelihood of conversion, underpinned by data-driven insights.

The Human Element

Despite the technological advances, we recognize the irreplaceable value of human interaction in sales. Any chosen solution should enhance, not supplant, the personal connection inherent in sales.

Conclusion

In the ever-evolving landscape of German Mittelstand sales, the integration of AI-driven insights with the indispensable human touch is no longer a luxury, but a necessity. Our approach, as demonstrated with Getmomo, unlocks the potential of sales teams, enabling them to target prospects with unprecedented precision and personalization.

We invite you to explore how our unique blend of technology and human expertise can transform your sales strategy, streamlining your processes while maintaining the essential personal connection. Discover a new era of sales efficiency and effectiveness with us – where every interaction is an opportunity.

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