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Predicting the Future: Why Getting Sales Forecasts Right is So Hard

Sales forecasting can be as tricky as guessing how many ice creams will sell on a hot day. Learn why getting it right is tough and how to make your sales predictions more reliable.

Arne Wolfewicz · Co-Founder & CEO

Published on October 19, 2024

Imagine trying to guess how many ice cream cones a shop will sell on a sunny day. That's a little like sales forecasting. Companies try to guess how much they will sell in the future. But just like with ice cream, it can be really hard to get it right.

Sales forecasts help companies know how much to buy, how many people to hire, and how to plan for spending money. If the guess is wrong, it can cause problems like having too much or too little stuff, or not enough people to help customers. Knowing why sales forecasting is tricky helps companies do better next time.

Let's see why it's so hard to make good sales forecasts.

1. Bad Data: Not Enough Good Information

Imagine trying to build a house with broken bricks. That's what it's like to make a sales forecast with bad data. If the information is wrong or missing, the forecast won't be good. Here are some problems with data that can make forecasts bad:

  • Missing Information: Think about making a pizza without the dough. That's how hard it is to make a forecast if you don't have all the data. Maybe you don't have a list of your customers or what they bought before. This makes it really hard to make a good guess.

  • Wrong Information: It is worse to have wrong information than no information. People make mistakes like typing the wrong number or using old data. Sometimes, people might even hide things. If your data is wrong, your guess will be wrong too. This can make you buy too much stuff or not enough.

  • Too Much Information: Sometimes there is just too much information, and it’s messy. Imagine a huge puzzle with a lot of pieces all over the place. It is hard to see the whole picture. You need to make the data tidy so you know what is important for making good guesses.

2. People Make Mistakes

Even if the data is good, people can make mistakes when they make sales forecasts. People aren’t perfect. Here are some ways people can mess up:

  • Being Too Positive: People want things to go well, so they might think their sales will be really big. But being too hopeful can lead to bad forecasts. Sometimes, sales teams think they will sell a lot, but then it doesn't happen. It’s important to be real and not just hopeful.

  • Forgetting About Changes: It’s important to think about what might change. Things like the economy, what people like, and what other companies do can change sales. If you only think about right now, you might miss big changes coming. For example, if a new company comes in and takes some of your customers, you might sell less than you thought.

  • Not Using Good Tools: Making forecasts with just a simple tool like a spreadsheet is like trying to build a big building with just a hammer. It might work for small things, but for big things, you need better tools. There are special computer programs that help make better forecasts. These tools help see patterns and make better guesses.

3. The World Changes All the Time

Sales forecasting is like trying to catch a butterfly. The world keeps changing, which makes it hard to guess the future. Here are some things that make it tricky:

  • Changing Tastes: People change what they like all the time. Something popular today might not be tomorrow. Sales forecasts need to be ready to change too. If something new becomes trendy, what people want can change very quickly.

  • Economy Ups and Downs: When the economy is good, people buy more. When it is not so good, they spend less. This can really change sales, so forecasts need to think about the economy. Watching the news can help see if things are getting better or worse.

  • Competition: Other companies are always trying to do better. They might make new products, lower their prices, or do big ads. This can change your sales too. If other companies make a change, you might need to make your guess different.

  • Special Events and Seasons: Sales can be different during holidays or special times, like Christmas or Black Friday. If you do not think about these times, you might miss a chance to sell more or prepare for busy times.

4. Not Talking to Each Other: Teamwork is Important

Imagine a soccer team where no one talks to each other. They might all be good players, but they won’t win many games. It’s the same with sales forecasting. If teams in a company don’t share what they know, the forecast might be wrong.

Here is why working together matters:

  • Sales Team: They talk to customers and know what people want. If they do not tell other teams, that information is lost.

  • Marketing Team: They know what people like and what is working. If they don’t share with the sales team, the company might not know the right things about the market.

  • Finance Team: They know the money part—how much can be spent and what the goals are. If they do not share, other teams may make choices that don’t match what the company needs.

To make the best forecast, all teams need to talk, share, and work together.

5. Understanding Customers: Why Do They Buy?

Making a good forecast means understanding why people buy things. But people are hard to understand sometimes. Here are some reasons why:

  • Hidden Feelings: People make choices for lots of reasons. They might be happy, or their friend told them about it, or they saw something on TV. It’s not always easy to know why people buy.

  • Changing Needs: What people want can change quickly. Something cool last year might be boring now. It’s important to keep asking what customers need.

  • Surprises Happen: Sometimes big surprises happen, like a new invention or a big storm. These surprises can change what people buy, and it makes it hard to guess sales. Being flexible helps when things change suddenly.

How to Make Better Sales Forecasts

Even though it’s hard to guess the future, there are ways to make sales forecasts better:

  1. Use Good Data: Make sure the information you use is correct and up to date. Check the data often so it is not wrong or old.

  2. Use Technology: There are special computer tools to help make good guesses. These tools look at lots of information and find patterns. Using these tools can help make better forecasts.

  3. Work as a Team: Everyone needs to share what they know. The sales, marketing, and finance teams should all talk together so that everyone has the right information.

  4. Have a Plan: Make a clear plan for making forecasts. Make sure everyone knows how to collect data, look at it, and adjust the forecast. If everyone knows the plan, it will be easier to make a good forecast.

  5. Ask Customers: It’s not just about numbers—talk to customers too! Find out what they like and need. This helps make the forecasts better because you know what people really want.

  6. Plan for Different Things: Think about different things that could happen. What if a new company comes along, or the economy changes? Make different forecasts for each situation so you are ready.

  7. Learn and Get Better: Look at your old forecasts. Were they right or wrong? If they were wrong, learn why. Always try to do better each time.

  8. Train Your Team: Teach everyone how to make good forecasts. When everyone knows the best way to do it, your forecast will be more accurate.

Conclusion: The Power of Good Guessing

Sales forecasting is important because it helps companies plan for things like how much to buy and how many people to hire. By using the right tools, talking to each other, and being ready for changes, companies can make better forecasts. It might never be perfect, but getting better at guessing will help the company succeed and be ready for whatever comes next.

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